Compliance Status
We acknowledge partial compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Please see “Areas for Improvement” below regarding how we are actively working to implement necessary improvements.

The website was last tested against WCAG 2.1 Level AA in April 2025.

Preparation of this Statement
This statement was prepared on 16 June 2025 and may be updated as progress continues.

The statement is based on a review of a representative sample of web pages using automated, and in some circumstances, manual testing.

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Feedback
We welcome your feedback on accessibility.

If you would like to provide feedback or encounter any accessibility barriers, please let us know by contacting us at accessibility@rxglobal.com
(Note: You may wish to update the email to a GENXP-branded address if applicable.)

We try to respond to feedback within 15 business days from the date of receipt of the enquiry.

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Technical Specifications
The accessibility of our Services relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML

• WAI-ARIA

• CSS

• JavaScript
   

Areas for Improvement
Whilst we are committed to ensuring the accessibility of our Services, we are aware there are areas for improvement which we are working to address, including:

• Website portfolio: Some websites within our portfolio may not yet meet accessibility standards in areas such as text, typography, colour contrast, button size, focus states, alt text, page titles, media resources, animations, and background colours.

• Keyboard navigation: Currently, users can partially navigate our website using only a keyboard. We are actively working to improve full keyboard accessibility across all pages and components.

• Colour cues: For some content, users cannot solely rely on colour to convey information, indicate an action, prompt a response, or distinguish visual elements. We are working to address these issues.

• Video player:

  • Keyboard accessibility: Some issues exist with navigating our video player via keyboard, which we are working to improve.

  • Captions: Some of our videos currently lack captions. We are continuously working to add captions.

  • Audio descriptions: Certain videos do not currently include audio descriptions. We are actively addressing this.
     

Additional areas under ongoing review and improvement include:

• HTML structure

• Forms

• External links

• Footer

• Checkboxes & Radio buttons

• Button roles

• Accordions

• Tooltips

We have established internal guidelines and training to address these issues and welcome your feedback as we continue to enhance accessibility. Please contact us if you encounter a barrier not listed above.
 

Our Efforts
GENXP’s Services are being actively improved to achieve full compliance with the EAA.

We have and will continue to:

• Conduct audits across our Services to identify and address accessibility issues;

• Maintain a prioritised roadmap for implementing accessibility enhancements;

• Develop and deliver internal guidelines and training to support accessibility;

• Engage third-party consultants and accessibility experts to assess and enhance our Services.